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Subject: Remote Stairlift Breakdown Support for Your Service Users

Dear Community Service Provider.

I am pleased to introduce Stairlift Recycling Ltd, a BHTA-registered company whose Code of Practice is approved by Trading Standards. We are committed to providing reliable support for stairlift users.

We now offer emergency remote telephone breakdown support for Stannah, ThyssenKrupp, and Acorn stairlifts. For just £50, our experienced engineers can resolve most problems over the phone—helping your service users save time, money, and unnecessary callouts.

We would be grateful if you signpost this service to your stairlift users to ensure they have access to quick, affordable help when breakdowns occur.

Kind regards,

Aaron

Senior Engineer

Text Engineer to: 077532 53078 and we will call you back 

 

Stairlift Recycling Ltd - 0800 689 1055

 Personal Choices

Personalised-choices

The NHS promotes giving individuals more control over their healthcare choices, allowing them to take an active role in setting care goals, making decisions, and shaping services that impact their lives. The health services include empowering patients to choose providers or tailor services around their unique preferences

Personalised Care Plans

Personal-Care-Plans

Personalised Care Plans often involve collaboratively creating a plan with the individual, healthcare providers, and family members. These plans are reviewed regularly and adapted to meet changing needs. For example, individuals with health conditions or disabilities can work with their GP and community health teams to develop a tailored plan that supports them in their homes and daily lives.

Integrated Health & Care Services

Integrated Health & Care Services

The UK government has worked towards integrating health and social care services to provide seamless support. Integrated Health and Social Care Services involve coordination between the NHS, local councils, and community organisations, making it easier for people to access multiple forms of support—such as health, social, and housing services—without navigating complicated systems independently.

Network community

Network-Community

Person Centred Care emphasises local, community-based services that help people live independently and stay connected within their communities. For example, NHS Community Health Services and local volunteer groups may provide home visits, community nursing, or social activities to reduce isolation and maintain a sense of belonging.

Empowering Self-Management

Personal-Choices

Person Centred Care promotes “self-management” strategies, encouraging individuals, particularly those with long-term health conditions, to actively manage their health. Community-based programs, such as the NHS’s “Expert Patients Programme,” provide training and support for people to understand their condition better and develop skills for managing symptoms, treatment, and lifestyle adjustments

Building  Supportive Relationships

Healthcare providers work to establish trusting relationships with patients by listening to their concerns and understanding their health and personal circumstances. For example, GPs and community nurses often spend more time with individuals in person-centred assessments, hearing their stories and building lasting connections.

 Social Prescribing

Social Prescribing

Social prescribing enables GPs and community health teams to refer individuals to non-clinical services, such as exercise groups, art therapy, or local clubs, to improve their quality of life. This holistic approach aligns with Person-Centred Care by addressing social, emotional, and mental well-being and physical health.

In summary, Person Centred Care in the community setting is about respecting individual choice, fostering collaborative decision-making, and integrating health and social services to create a holistic, inclusive, and accessible support network that meets each person where they are. It is grounded in principles that promote dignity, independence, and a life with meaningful engagement in the community.

Personal Health Budgets

Personal-Health-Budgets

Through NHS Personal Health Budgets, individuals with health needs can receive funds directly to spend on services or support that will benefit their health. Personal Health Budgets allow individuals to choose their care, aligning with Person Centred Care principles

Personal Health Budgets